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Showing posts from March 11, 2007

Technology cuts down on Web registrations - USATODAY.com

So I'm a suit, I guess, and I write form letters. That's what people expect when they write to me and complain that we're doing something different. They might try to find a friendly ear (like one of our radio personalities) to touch first, but plenty of the nasty-grams make it past my desk, so I have to either ignore them or try to compose coherent answers. This one deals with the username/password issue lots of sites are requiring. Is everybody as jaded as this? [Dear Radio Personality], I didn't want to receive a form letter from some [company] suit concerning the registration process required to listen to the online broadcast on [radio station], so I chose you to receive this message. Lucky you! I don't have to register to listen to [station] on my radio in my car or my home, so why do I have to do so [to] listen to it online? The service may still be financially free but it is no longer nuisance free. Don't we have enough nuisances in our daily lives...